case logic
Crumbling wheels? Broken handle? Stuck zipper? Forgot your luggage lock combination? We can fix that for you.
Please note that we are only able to repair items for brands that are currently represented by Jake Bros., Inc.
dropoff locations
MAIN REPAIR CENTER
NCR - QUEZON CITY (CYBERZONE -SM NORTH EDSA)
NCR - QUEZON CITY (EASTWOOD)
JAKE BROS. INC. - HEAD OFFICE
Address: 2/F Topy 1 Building, 3 Economia St., Quezon City
Waze: "Jake Bros., Inc. - Head Office"
Tel: +63 (2) 7750-7244; +63 (995) 404-5398
Hours:
Mon-Fri 9am - 5pm
Sat-Sun Closed
Notes:
Customer parking available in front of building entrance
Walk-ins are welcome
NCR - QUEZON CITY (EASTWOOD)
NCR - QUEZON CITY (CYBERZONE -SM NORTH EDSA)
NCR - QUEZON CITY (EASTWOOD)
TRIPOLOGIE
Address: 3/F, Eastwood Mall, Quezon City
Tel: (02) 8288-1561
Hours:
Mon-Sun 10am - 10pm
Parking:
Mall customer parking available
NCR - QUEZON CITY (CYBERZONE -SM NORTH EDSA)
NCR - QUEZON CITY (CYBERZONE -SM NORTH EDSA)
NCR - QUEZON CITY (CYBERZONE -SM NORTH EDSA)
CASE LOGIC - CYBERZONE (SM NORTH EDSA)
Address: SM Cyberzone, 4/F-5/F, SM City North EDSA, Annex 1 Tunnel, Bago Bantay, Quezon City, Metro Manila
Tel: (02) 8551-1088;
+63 (960) 367-3041
Hours:
Mon-Sun 10am - 10pm
Parking:
Mall customer parking available
NCR - MANDALUYONG (CYBERZONE - SM MEGAMALL)
NCR - MAKATI (CYBERZONE - SM MAKATI) - COMING SOON
NCR - QUEZON CITY (CYBERZONE -SM NORTH EDSA)
CASE LOGIC - CYBERZONE (SM MEGAMALL)
Address: SM Megamall, Building D, EDSA Cor Julia. Vargas Ave, Ortigas Center, Mandaluyong, 1550 Metro Manila
Tel: +63 (981) 263-4049
Hours:
Mon-Sun 10am - 10pm
Parking:
Mall customer parking available
NCR - PASAY (CYBERZONE - SM MALL OF ASIA)
NCR - MAKATI (CYBERZONE - SM MAKATI) - COMING SOON
NCR - MAKATI (CYBERZONE - SM MAKATI) - COMING SOON
CASE LOGIC - CYBERZONE (SM MALL OF ASIA)
Address: SM Mall of Asia, 2/F, North WingEntertainment Mall, Pasay
Tel: +63 (946) 032-3855
Hours:
Mon-Sun 10am - 9pm
Parking:
Mall customer parking available
NCR - MAKATI (CYBERZONE - SM MAKATI) - COMING SOON
NCR - MAKATI (CYBERZONE - SM MAKATI) - COMING SOON
NCR - MAKATI (CYBERZONE - SM MAKATI) - COMING SOON
CASE LOGIC - CYBERZONE (SM MAKATI)
COMING SOON
Frequently asked questions
What can we fix?
As stewards of our partners' brands, we take their brand promise seriously and follow their warranty guidelines.
Generally, we can repair or replace spare parts such as:
- Broken zippers, zipper pullers
- Broken luggage wheels, handles, TSA locks
- Minor stitching work
- Broken bike traps
My hard-sided luggage cracked - can you fix it?
We cannot fix cracked luggage shells as we do not have the equipment, training, or authorization to perform this type of repair. We will follow in accordance to the brand principals' warranty guidelines.
I bought my item from overseas - do you honor international warranty?
Yes, we will honor the brand's international warranty as per their guidelines and requirements (ex. proof of purchase if required).
Why does item repair take so long?
Several factors can affect the repair leadtimes such as scheduling & logistics of item repairs and/or availability of spare parts.
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