Other brands
repair
Crumbling wheels? Broken handle? Stuck zipper? Forgot your luggage lock combination? We can fix that for you.
You can drop off at your original purchase location (ex. department store) or scroll down to see our other dropoff locations.
Please note that we are only able to repair items for brands that are currently represented by Jake Bros., Inc.
dropoff locations
MAIN REPAIR CENTER
NCR - QUEZON CITY (EASTWOOD)
NCR - QUEZON CITY (EASTWOOD)
JAKE BROS. INC. - HEAD OFFICE
Address: 2/F Topy 1 Building, 3 Economia St., Quezon City
Waze: "Jake Bros., Inc. - Head Office"
Tel: +63 (2) 7750-7244; +63 (995) 404-5398
Hours:
Mon-Fri 9am - 5pm
Sat-Sun Closed
Notes:
Customer parking available in front of building entrance
Walk-ins are welcome
NCR - QUEZON CITY (EASTWOOD)
NCR - QUEZON CITY (EASTWOOD)
NCR - QUEZON CITY (EASTWOOD)
TRIPOLOGIE
Address: 3/F, Eastwood Mall, Quezon City
Tel: (02) 8288 1561
Hours:
Mon-Sun 10am - 10pm
Parking:
Mall customer parking available
Frequently asked questions
What can we fix?
As stewards of our partners' brands, we take their brand promise seriously and follow their warranty guidelines.
Generally, we can perform repair or replace spare parts such as:
- Broken zippers, zipper pullers
- Broken luggage wheels, handles, TSA locks
- Minor stitching work
My hard-sided luggage cracked - can you fix it?
We cannot fix cracked luggage shells as we do not have the equipment, training, or authorization to perform this type of repair. We will follow in accordance to the brand principals' warranty guidelines.
I bought my item from overseas - do you honor international warranty?
Yes, we will honor the brand's international warranty as per their guidelines and requirements (ex. proof of purchase if required).
Why does item repair take so long?
Several factors can affect the repair leadtimes such as scheduling & logistics or availability of spare parts.
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