Crumbling wheels? Broken handle? Stuck zipper? Forgot your luggage lock combination? We can fix that for you.
You can drop off at your original purchase location (example: department store) or scroll down to see our other dropoff locations.
Please note that we are only able to repair items for brands that are currently represented by Jake Bros., Inc.
JAKE BROS. INC. - HEAD OFFICE
Address: 2/F Topy 1 Building, 3 Economia St., Quezon City
Waze: "Jake Bros., Inc. - Head Office"
Tel: +63 (2) 7750-7244; +63 (995) 404-5398
Mon-Fri 9am - 5pm
Customer parking available in front of building entrance
Walk-ins are welcome
Address: 3/F, Eastwood Mall, Quezon City
Tel: (02) 8288 1561
Mon-Sun 10am - 10pm
Mall customer parking available
As stewards of our partners' brands, we take their brand promise seriously and follow their warranty guidelines.
Generally, we can perform repair or replace spare parts such as:
We cannot fix cracked luggage shells as we do not have the equipment, training, or authorization to perform this type of repair. We will follow in accordance to the brand principals' warranty guidelines.
Yes, we will honor the brand's international warranty as per their guidelines and requirements (ex. proof of purchase if required).
Several factors can affect the repair leadtimes such as scheduling & logistics or availability of spare parts.